rubizsingapore

Terms & Conditions

By using our services, you agree to the following terms:

1. Services Provided

We offer professional accounting services including bookkeeping, tax preparation, financial reporting, and advisory services. The scope of services will be agreed upon before work begins.

2. Client Responsibilities

You agree to provide accurate, complete, and timely information necessary for us to perform our services. We are not responsible for any issues that arise due to incomplete or incorrect information provided by you.

3. Fees and Payment

Fees for our services will be discussed and agreed upon in advance. Payments are due as stated on your invoice. Late payments may incur additional charges.

4. Confidentiality

We respect your privacy and will keep your financial and personal information confidential, unless required by law.

5. Limitation of Liability

While we aim for accuracy and reliability, we are not liable for any loss or damage resulting from the use of our services, unless due to negligence or misconduct on our part.

6. Termination

Either party may end the service agreement at any time with written notice. You will be responsible for payment of all services provided up to the date of termination.

Refund and Cancellation Policy

Cancellation

You may cancel our services at any time by providing written notice (email is acceptable). If work has already started, you will be charged for the work completed up to the cancellation date.

Refunds

All payments are non-refundable once work has begun. By engaging our services, you acknowledge that our time and expertise are valuable and that work may start immediately after confirmation.

Exceptions

Refunds may only be considered if:

  • No work has started and cancellation is requested within 24 hours of payment.

  • A billing error occurred on our part.

For any questions, please contact us at [your contact email]. We’re here to help and ensure transparency in all transactions.